It’s another exciting day at Webgility, which lately seems to be a frequent occurrence. Today we announce the much anticipated integration between Unify Enterprise and Salesforce, the top CRM platform on the planet. Unify Enterprise is finally the solution for online retailers that can centralize customer information across multiple channels, avoid duplication, and ensure there is an accurate purchase history recorded in Salesforce CRM. For enterprise-level online retailers using Salesforce to manage their customer information, this integration eliminates the need to manually sync their customer data, or operate in the opaque obscurity of duplicate, incomplete, or conflicted records. With this integration, a single set of order data automatically syncs between the seller’s multiple sales channels, their accounting system, and Salesforce, which results in significant time savings and total accuracy.
With our Salesforce integration, Unify Enterprise users can see a full view of their business, guage and meet the needs of their audience more holistically, and increase sales with deeper customer loyalty and higher customer satisfaction. Bridging this gap between orders and Salesforce completes the circle for online retailers, and makes it easier than ever to run your company from one location and meet the needs of an ever-expanding number of e-commerce customers.
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