Avoid Chaos with the Cycle Count

cycloneBefore we get into why the cycle count is important, let’s reiterate an important set of conditions: Any item that comes into your warehouse should be accounted for in your accounting system through an item receipt or bill, every time. Also, every item that leaves your warehouse should be accounted for by a sales transaction. So, nothing comes in or goes out without being logged in your accounting system.

Now, about the inventory. Once you’ve done your full physical count, how do you know that your count is accurate? Conducting a monthly cycle count means re-counting the top 10 percent highest volume, quickest selling items to reveal any discrepancies between the counting system and what’s physically on your shelves (or any breakdowns in workflow) so the system can be corrected immediately. Continue reading

Tips and Tricks for the Physical Count

Santa-webgilityCongrats on learning all about the pre-count. Let’s move on, shall we? Because you have to suspend operations while you’re doing your physical count, your business will be impacted. For this reason, most people do their count during the evening or over a weekend or when they’re normally not shipping orders. To make your count move along as quickly as possible, take care of the inventory planning while you’re still in operations. Namely, organize your warehouse, plan who will count what and when, assemble your gear, and print your lists. This will keep the suspension of operations as short as possible so you can get back to business (and selling) as usual. Here are some insider tips and tricks for planning and executing that physical count. Continue reading

Inventory Pre-Count in 4 Easy Steps

SantaBuilding a solid foundation of inventory management is the key to success for any e-commerce business, especially as the holiday buying season approaches. Accurate inventory helps identify problematic operational processes and creates a system of checks and balances between your accounting and your warehouse teams.

Overselling, which is one of the most dangerous situations for a business, can be difficult to identify until it has reached a critical level. Following our simple inventory best practices will give you key insights into how your business is growing and what products are fueling that growth. The counting of inventory usually occurs in stages based on the needs of your business. There’s a pre-count, a physical count, and the cycle count.

It sounds simple enough, but resist the urge to jump right into your physical inventory count. Like any important task, preparation is key: If you’re going to paint your house, you’ve got to first tape the trim and lay the drop cloths. Similarly, there’s some critical prep work that needs to be addressed in the pre-count: Continue reading

The Challenges of Managing Product Attributes, Options & Variants

This post is long overdue. In the past 5 years, we’ve had hundreds of conversations with customers, partners and within our team on the subject of product attributes, options and variations. In fact, it’s so complex an issue that it’s the topic of a stand-alone training session for every new team member that joins Webgility!

I’ve been procrastinating writing this post for a while now but a curious email from a customer this morning about synching attributes finally got my fingers rolling on the keyboard.

Before you read further, I recommend grabbing a cup of your favorite beverage because this could take a little time. I wish it didn’t but then again, I wouldn’t be writing about it if it were simple.

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Webgility’s eCC supports 2-way sync between BigCommerce, QuickBooks and Shipping processors


Since we’ve integrated eCC with BigCommerce in June 2011, we’ve gotten great feedback from BigCommerce retailers looking for a seamless way to synchronize their online orders, customers and inventory with QuickBooks.
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