Innovative niche companies like Club Ride Apparel and DrillsAndCutters.com rely on Webgility’s Unify to simplify operations and accounting
SAN FRANCISCO, April 25, 2017: Webgility, the leader in multi-channel e-commerce software, today revealed that leading online speciality retailers like Club Ride Apparel and DrillsAndCutters.com are turning to Webgility’s industry-leading Unify software to simplify inventory management and integrate with best-of-breed solutions such as NetSuite, Square, and QuickBooks, so they can concentrate on selling their highly specialized goods rather than dealing with fulfillment hassles or worrying about accounting.
“So much of online selling is driven by specialty companies’ ability to meet the specific, unique needs of their customers quickly,” said Parag Mamnani, founder and CEO, Webgility. “If they’re to succeed, small retailers need to know where their inventory is—and how much of it is actually available—in real time, all the time. Unify is designed to integrate with retailers’ systems of choice, making it simple to keep track of inventory and accounting rather than hassling with operational and accounting headaches.”
For example, Club Ride Apparel manufactures and sells multi-use mountain bike clothing and gear that is both technical and stylish. Growing steadily since its 2008 founding, the company struggled with inaccurate inventory, over-selling, and manual data entry between Shopify, Amazon, Square, and NetSuite. Before Unify, it took Club Ride Apparel at least 10 minutes per order to manually duplicate sales orders, create invoices, execute item fulfillments, and email an order. Now all of these steps happen instantly without them even touching the data, eliminating all human error. With Unify for NetSuite, Club Ride Apparel saves 50+ hours/month on data entry, processes order in one hour (including pick/pack), and enjoys accurate accounting, inventory, and shipping, all while increasing order volume by 20 percent.
“Because you’re not face-to-face in a physical store, when you lose a customer’s trust it’s really hard to get it back,” said Taggart Spenst, Marketing and e-Commerce Sales Manager, Club Ride Apparel. “Webgility has offered an invaluable integration and I think that we’re at a place where it’s going to get even better from here—Unify is a great product.”
Similarly, DrillsAndCutters.com, is a small, specialized operation that sells professional cutting tools, specifically drill bits, taps, dies, reamers, end mills, and other cutters and saws. Because they sell such specialized products, DrillsAndCutters.com keeps their business model fairly simple, with one custom website using a BigCommerce shopping cart and a few marketplaces. Still, even with this simple setup, there was accounting complexity. DrillsAndCutters.com needed a way to seamlessly put all their sales data into QuickBooks without introducing costly, timely, and inaccurate data entry. After considering a few other SaaS data automation options, Webgility’s
Unify seemed like a good solution based on its main functionality and price. Today, business is booming and DrillsandCutters.com appreciates how, with Unify, they can “set it and forget it.”
More and more, sellers are finding that Webgility’s Unify is both the foundation and mortar of the essential tech stack for their e-commerce company, connecting and syncing all software and systems. To learn more, read more about these and other Webgility customer success stories and start a free trial of Unify, visit https://www.webgility.com.
is the leading provider of e-commerce automation software for multi-channel retail companies, managing millions of transactions for 10,000-plus online stores every month. Webgility’s e-Commerce Virtual ERP is an antidote to the “app fatigue” plaguing today’s online sellers. By integrating with best-of-breed online retail solutions, Webgility’s Unify software anchors the Virtual ERP and brings efficiency, order, and scale to otherwise chaotic workflows and business operations. In doing so, Unify empowers online retailers to focus on their passion rather than their operations. Webgility® is a certified partner of Intuit®, QuickBooks®, Xero, and NetSuite®, and works with more than 85 e-commerce platforms (including Amazon®, eBay®, BigCommerce®, Shopify®, and Magento®), payment processors (PayPal, Stripe, Shopify Payments, Square), and SaaS providers. For more information, visit https://www.webgility.com.