Let us take care of everything

Getting eCC ready is the easy part,

Getting you ready to use eCC for your business is what we do best.

1-877-753-5373, ext 1

Professional Services to meet the needs of your business.

Our Customer Success Advisors are experts on Webgility products, eCommerce, and Accounting. Getting eCC ready is the easy part. Getting you ready to use eCC for your business is what we do best and where we focus.

We offer onboarding services that are tailor to your business needs From professional installation and setup to training your team on eCC to providing Accounting consultation so you can better manage your accounting. Our Account Managers will help you manage your subscription and coordinate the onboarding process. Our Priority Support team is available via phone, chat, and email to assist you through any technical issues.

Select your accounting software:

Onboarding Package

Get started with eCC Desktop

$499

Included in annual plan

  • Installation & Setup
    Our Customer Success Squad will connect eCC Desktop to your online store(s) and accounting platform, and configure the store profile according to your business and accounting settings, including how transactions are recorded and mapping products and inventory between your online store and accounting software.
  • Additional Setup
    If you have the shipping add-on, we’ll connect eCC Desktop to your shipping processors to print shipping labels. We can also move eCC Desktop to another computer, and set up new store connections.
  • Training
    We’ll walk you through eCC Desktop for your day-to-day operations, including posting orders to your accounting software, syncing inventory, and processing orders. We also offer training for new staff and refresher training.
  • Duration
    Approx. 3 hours, available for QuickBooks Enterprise, QuickBooks Point of Sale, NetSuite, and eCC Hosted Bundle.

Accounting Consultation

Make the most of your eCommerce accounting

$300

  • QuickBooks Consultation
    A Certified QuickBooks ProAdvisor will advise you on the best way to use QuickBooks with eCC Desktop to manage your eCommerce accounting.
  • Duration
    1 - 2 hours. 1 hour, additional hours can be added.

Our Customers' Success Stories

"Keep doing this: Chris "LISTENED" to my needs and filled them. He did not enter the meeting with an objective. He listened first. I like that. In doing so, he quickly helped me and the call was brief and to the point. Good job Chris."

Joseph
www.teolawki.com

"Professional, intelligent, patient, solution-oriented"

Karl
www.squareonesolutions.net

"Andrew is great though! He called me back when I had a question about a stumbling block."

Giella
www.giella.com

"Namit was very helpful and patient throughout the entire process. Chris was also very helpful on QuickBooks issues. Very happy with the level of service."

Roger
www.amchem.com

"Namit was excellent. He is extremely knowledgeable and did not hesitate to research a question then respond with several alternative solutions."

Stephen
www.plumstreetpottery.com

"Andrew did a great job guiding me through the set up process and answering all my questions and concerns. He was great to work with."

Renee
www.carbideprocessors.com

The Team

Allegra

Tyler

Namit

Andrew

Chris

Stephanie

Mayur

Shahji

Puneeth