Key Trends in Ecommerce Fulfillment

Key Trends in Ecommerce FulfillmentWhy a complete view of multichannel retail business is critical to success.

Webgility customer and mountain bike apparel retailer Club Ride Apparel recently faced a customer satisfaction challenge. The online company, which was founded in 2008, was growing rapidly and had graduated from QuickBooks to more sophisticated tools to manage its fulfillment through multiple sales channels. But without integration between sales, its ecommerce platform, its customers, and its inventory, Club Ride often found itself unable to fulfill customers’ orders quickly—or even at all. As a result, its brand equity was suffering.

Club Ride’s dilemma isn’t uncommon among retailers. Many merchants now sell through multiple sales channels—including online marketplaces, custom websites, and brick-and-mortar locations—and must deliver orders to customers accurately and quickly to compete in today’s competitive retail arena. While this adjustment increases the seller’s ability to scale, it also creates a new kind of chaos around data management and logistics when it comes to inventory, fulfillment, and shipping. Learn how to save up to 50 hours per month on data entry and increase order volume by 20%. #Automation Click To Tweet

Adding to these challenges, free shipping and even free overnight shipping have become obligatory. Whether built into the order price or not, consumers simply do not like to see shipping charges on their orders. And because shipping costs are directly tied to profit margins, it is now essential that retailers get the best possible pricing for shipping and have the freedom to choose which provider is best suited for each order. Continue reading

NEW: Major upgrades to Unify

NEW: Major upgrades to UnifyIt’s been a minute since we’ve made big changes to Unify, so please take a look

Today’s news is big. In fact, our product team has been hard at work for months developing enhanced features specifically aimed at making business easier for online sellers. Because that means something different to each of our customers, this list of enhancements covers a lot of territory. Read on to find out more, and click the hyperlinks to see a detailed description and instructions for using each feature. 

Inventory management made easier 

  • Automatic Inventory Sync: You can now automatically keep inventory synced in your accounting across sales channels. This feature can be scheduled to run hourly or nightly. Now managing your inventory will take even less effort.
  • Product Returns Sync: When merchandise is returned to your store, you can now sync and adjust your inventory across sales channels to reflect that item. To help your bottom line, this returned merchandise can promptly re-enter your inventory and be sold again.Hey #sellers: Now #Unify by @Webgility makes #ecommerce even easier. #Upgrades Click To Tweet
  • Warehouse Inventory Tracking: QuickBooks Desktop users who fulfill orders from multiple warehouses can now track inventory by location. This is helpful for those who’d like to scale their business and stay sane at the same time.
  • Real-time Assembly Build: Unify can now post assembled products in QuickBooks Desktop as orders are received in real-time. This feature allows you to still make a sale even when quantity of an assembled product falls to or below 0.

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Multi-Channel Inventory Sync is here

Multi-Channel Inventory Sync is hereToday, at the industry trade show SleeterCon in Las Vegas, we took another big step toward revolutionizing e-commerce by adding the first ever multi-channel inventory sync to our new Unify Enterprise e-commerce solution. Unify Enterprise empowers online retailers to sync inventory across all stores so they can run their business from one location. So no matter where you sell, you can manage your inventory across all major sales channels, including eBay, Amazon, Magento, Volusion, BigCommerce, and custom websites. No more skipping around between stores! By providing a single location for synchronizing inventory, we keep your warehouses efficient, eliminate wasteful spending, and ensure that you never oversell.  

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