"Webgility works in the background and does exactly what I need. The time and cost savings are huge."
FlatSpec is a multi-channel ecommerce business whose president, Steven Silverstein, needed his accounting to run itself. Before Webgility, reconciling sales across platforms and posting to QuickBooks was a manual drain on his time. With Webgility, it became invisible infrastructure that simply works.
Multi-platform sales needed reconciliation that didn't consume founder time
FlatSpec sells across multiple ecommerce platforms, each generating its own stream of orders, fees, and transactions that need to be accurately reflected in QuickBooks. For a president who should be focused on growing the business and managing key relationships, manually reconciling that data was exactly the wrong use of time.
The reconciliation process required pulling data from multiple sources, verifying that everything matched, and entering it correctly into QuickBooks. Any error in that chain could compound into reporting inaccuracies that were time-consuming to trace and correct.
Steven Silverstein needed a solution that did not require his ongoing attention. Something that could handle the cross-platform reconciliation automatically, produce accurate QuickBooks records, and only surface itself when he needed to check a number, not manage a process.
Webgility reconciles every platform, posts to QuickBooks, and disappears into the background
Webgility does exactly what Steven Silverstein needed: it reconciles sales across FlatSpec's platforms and brings everything into QuickBooks automatically. There is no manual process to manage, no data to pull, no entries to make. The automation runs continuously in the background while he runs the business.
When questions arise, Webgility's support team is consistently available and responsive, which means even the edge cases that occasionally surface in multi-platform ecommerce accounting get resolved quickly without requiring Steven to figure it out alone. The time and cost savings are, in his own words, huge.
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"Webgility works in the background and does exactly what I need, reconciling sales across platforms and bringing it all into QuickBooks. It has freed me to focus on growth and relationships, not manual data entry. The time and cost savings are huge, and the support team is always there when I need them."
Invisible automation that just works
Webgility runs entirely in the background at FlatSpec, reconciling all platforms and posting to QuickBooks with no ongoing management required from the president.
Founder time returned to growth
With accounting automation handled, Steven Silverstein invests his time in growing FlatSpec and managing the business relationships that actually move the needle.
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