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Hair Care Brand Automates Accounting & Operations with Webgility

With Webgility, Navy Hair Care streamlined order management, automated accounting, and saved days of manual work, empowering their small team to focus on growth and customer satisfaction.

Navy Hair Care customer story video

Key Results

Days of Manual Work Saved Each Month

Webgility reduced order processing and reconciliation from 3–4 days to automated daily or weekly tasks.

Accurate, Real-Time Data

Orders, payouts, and inventory are automatically synced between Shopify and QuickBooks, eliminating errors and manual calculations.

Exceptional Support

Webgility’s team provided hands-on onboarding, troubleshooting, and ongoing assistance, treating Navy Hair Care like an enterprise customer.

More Time for Strategic Work

Automation freed up the COO and team to focus on reporting, reconciliation, and business growth instead of data entry.

About Navy Hair Care

Navy Hair Care is an affordable, nautical-themed hair care brand offering high-quality products designed for value and convenience. With a focus on customer feedback and product innovation, Navy Hair Care delivers travel-ready and economical solutions for modern consumers.

Industry
Beauty & Personal Care
Business Type
DTC E-commerce
Customer Since
2024
Location
United States
Tools Implemented
Shopify, QuickBooks Desktop Enterprise
Their Mission
To empower customers with affordable, effective, and convenient hair care products while making every step of their journey seamless and enjoyable.
Navy Hair Care

Navy Hair Care Faced

  1. 1
    Manual Order Processing: Downloading, formatting, and uploading orders into QuickBooks was a multi-day, error-prone process.
  2. 2
    Data Silos & Inconsistencies: Separate reports for discounts, sales tax, and inventory required manual calculation and increased the risk of mistakes.
  3. 3
    Unreliable Integrations: Previous syncing methods broke easily, requiring frequent troubleshooting and manual intervention.
  4. 4
    Limited Time for Growth: The team spent too much time on repetitive tasks, leaving less bandwidth for strategic initiatives.

Navy Hair Care Adopted Webgility

  1. 1
    Automated Order & Accounting Sync: Webgility seamlessly imports orders from Shopify to QuickBooks, automating payouts, discounts, sales tax, and inventory.
  2. 2
    Customizable Implementation: The onboarding team provided tailored support, troubleshooting integration issues and helping Navy Hair Care set up the ideal workflow.
  3. 3
    Ongoing, Responsive Support: Webgility’s support team delivered enterprise-level service, from unsyncing and redoing orders to continuous guidance as the business grew.
  4. 4
    Time Savings & Efficiency: With automation, the team reclaimed days of work each month and gained confidence in their numbers and reporting.
Stacy-Amanda McMillan, Chief Operating Officer
“Webgility gave us back our time and let us focus on what matters. Automation means I don’t have to worry about manual entry or errors, and the support team treats us like an enterprise client. For any e-commerce business, it’s a must-have for efficiency and peace of mind.”
Stacy-Amanda McMillan · Chief Operating Officer
The Demo

Find out what your operational gaps are actually costing you.

Our team of experts will help surface your operations and finance concerns. In 30 minutes, we will discuss your channels, accounting setup, leakages, inventory inconsistencies, and close process.

Operational Snapshot ● Live
Orders reconciled today 1,247 ✓
Amazon payout tied out $47,241 ✓
Exceptions resolved 3 cleared
Inventory synced All channels ✓
Books status Certified ✓