Key Results

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Days of Manual Work Saved Each Month

Webgility reduced order processing and reconciliation from 3–4 days to automated daily or weekly tasks.

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Accurate, Real-Time Data

Orders, payouts, and inventory are automatically synced between Shopify and QuickBooks, eliminating errors and manual calculations.

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Exceptional Support

Webgility’s team provided hands-on onboarding, troubleshooting, and ongoing assistance, treating Navy Hair Care like an enterprise customer.

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More Time for Strategic Work

Automation freed up the COO and team to focus on reporting, reconciliation, and business growth instead of data entry.

About Navy Hair Care
Navy Hair Care is an affordable, nautical-themed hair care brand offering high-quality products designed for value and convenience. With a focus on customer feedback and product innovation, Navy Hair Care delivers travel-ready and economical solutions for modern consumers.

Industry
Beauty & Personal Care


Business Type

DTC E-commerce


Customer Since

2024


Location

United States

Tools Implemented
Shopify, QuickBooks Desktop Enterprise


Their Mission

To empower customers with affordable, effective, and convenient hair care products while making every step of their journey seamless and enjoyable.

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The Challenges
Navy Hair Care Faced
1
Manual Order Processing: Downloading, formatting, and uploading orders into QuickBooks was a multi-day, error-prone process.
2
Data Silos & Inconsistencies: Separate reports for discounts, sales tax, and inventory required manual calculation and increased the risk of mistakes.
3
Unreliable Integrations: Previous syncing methods broke easily, requiring frequent troubleshooting and manual intervention.
4
Limited Time for Growth: The team spent too much time on repetitive tasks, leaving less bandwidth for strategic initiatives.
The Solution
Navy Hair Care Adopted Webgility
1
Automated Order & Accounting Sync: Webgility seamlessly imports orders from Shopify to QuickBooks, automating payouts, discounts, sales tax, and inventory.
2
Customizable Implementation: The onboarding team provided tailored support, troubleshooting integration issues and helping Navy Hair Care set up the ideal workflow.
3
Ongoing, Responsive Support: Webgility’s support team delivered enterprise-level service, from unsyncing and redoing orders to continuous guidance as the business grew.
4
Time Savings & Efficiency: With automation, the team reclaimed days of work each month and gained confidence in their numbers and reporting.
In Her Words
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“Webgility gave us back our time and let us focus on what matters. Automation means I don’t have to worry about manual entry or errors, and the support team treats us like an enterprise client. For any e-commerce business, it’s a must-have for efficiency and peace of mind.”

- Stacy-Amanda McMillan
Chief Operating Officer

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