Thousands of unique vendor SKUs across custom stores, all posting to QuickBooks Enterprise automatically.
TCA Team is a leading sports team dealer that builds custom online stores for each client organization, handling everything from vendor selection to direct-to-customer shipping for baseball, softball, soccer, volleyball, and other sports. Their back-office complexity is extreme: unique SKUs per vendor, custom store platforms, and Shopify all needing to post accurately to QuickBooks Enterprise.
Vendor-specific SKUs, custom stores, and Shopify all needing one accounting system
TCA Team operates at the intersection of custom-built team store technology and mainstream ecommerce. For each sports organization they serve, they build a unique online store with vendor-specific product catalogs, custom SKUs, and direct-to-customer fulfillment. This means TCA's back-office has to manage thousands of SKUs that are unique to specific vendors and clients.
Managing this level of SKU complexity manually, across both their custom store platform and Shopify, while keeping QuickBooks Enterprise accurate, was unsustainable for a small team. The unique vendor-specific SKU formats made it difficult to align and sync data between their platforms and their accounting system, leading to errors and time-consuming manual corrections.
As order volume grew, the time required for manual bookkeeping was growing proportionally. TCA needed a solution that could translate their complex, vendor-specific SKUs automatically and post accurately to QuickBooks Enterprise from both their custom platform and Shopify without requiring their team to touch each transaction.
Webgility translated vendor SKUs automatically and unified both platforms into QuickBooks Enterprise
Webgility enabled TCA Team to import sales data from both their custom store platform and Shopify, automatically translating the vendor-specific SKUs that had made manual reconciliation so difficult. Every order now posts directly to QuickBooks Enterprise with accurate mapping, regardless of which store it originated from.
Automated SKU mapping and posting improved the accuracy of TCA's financial data dramatically, making it far easier to identify refunds, track postings, and trust the numbers for business decisions. As order volume has continued to grow, processing time has not grown with it, which means TCA Team can continue to serve more organizations without proportionally expanding their back-office workload.
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"Webgility enabled us to import sales from both our custom platform and Shopify, translating unique vendor SKUs and posting directly to QuickBooks Enterprise. Order volume has grown while processing time has not, letting us focus on serving our teams."
Volume up, processing time flat
As TCA Team has grown and serves more organizations across more sports, their order volume has increased significantly while the time required to process and post those orders has stayed flat.
Vendor SKU complexity solved automatically
The unique, vendor-specific SKU formats that made manual reconciliation so difficult are now translated and mapped to QuickBooks Enterprise automatically by Webgility's platform.
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