Holiday Shipping: How to make sure your customers get their orders on time

Santa Claus has it easy. With a workshop full of elves making and wrapping presents, and magic reindeer to fly him around the world, he doesn’t have to worry whether or not little children will wake up to presents under the tree. Online retailers, however, aren’t so lucky. Not only do you have to make and stock your products, you have to deal with the hassle of getting them to customers during the busiest shipping time of the year.

With 44% of Americans shopping online last year, and more than 40% of them waiting to start their holiday shopping until December1, eCommerce businesses have unique challenges during the holiday rush. If you don’t have your own elves and reindeer, here are three things that you can you do to prepare for the holiday season and make sure that your customers get their orders on time.

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QuickBooks ProAdvisor Chris Robinson Brings His eCommerce Accounting Expertise to Webgility

Chris Robinson – Gold Certified QuickBooks ProAdvisor

Here at Webgility, we are so excited to welcome Chris Robinson to the Customer Success Squad. A Gold Certified QuickBooks ProAdvisor, Chris joins Webgility as the lead accounting consultant. He will provide QuickBooks and eCommerce expertise to small businesses so they can better manage their account operations. He’s also well versed in our flagship product, eCC Desktop.

In addition to conducting QuickBooks consultations, Chris is leading our QuickBooks education program. Webgility provides free weekly webinars to help small businesses streamline their eCommerce operations and automate their accounting with its QuickBooks integration software. In June and July, he will be leading a webinar series, starting with “Help, I Have Negative Inventory!” on Thursday, June 26, 2014. He will also be contributing to the Webgility Blog and answering “Ask a ProAdvisor” questions in the Community Forum.  Continue reading

Webgility Recognized as FedEx’s Provider of the Year and Achieves Diamond Status in FedEx Compatible for eCC Desktop

Webgility Awards:

Webgility Team with FedEx Provider of the Year award.

As a leader in accounting automation for small-and medium-sized businesses, we are thrilled to announce that eCC Desktop software has achieved Diamond status in FedEx Compatible solutions. The software is distinguished from other FedEx Compatible solutions for its integration with FedEx, QuickBooks, and over 40 eCommerce platforms, enabling small businesses to streamline their operations and keep their accounting and financials up to date.

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Webgility Joins Xero Partner Developer Program

eCC Cloud is a certified Xero Add-on for easy eCommerce accounting

We are excited to announce that we have joined Xero’s partner developer program! You can now synchronize data between your online store and Xero’s online accounting platform, making accounting easier so you can stay on top of your finances.

Since it’s launch in 2012, eCC Cloud has helped thousands of eCommerce businesses save time on data entry and reduce accounting errors. This partnership enables eCC Cloud to integrate with all US editions of Xero, providing an easy-to-use, web-based solution for small eCommerce businesses to manage their accounting. By connecting all of a company’s online sales channels to eCC Cloud, transactions are automatically posted in Xero, customers are created, and items are synced.

eCC Cloud went through a rigorous review process to be certified as a Xero Add-on. Our Engineering team worked closely with Xero to ensure a seamless and secure flow of data between the two systems, while providing an optimal user experience.

“We’re pleased to add Webgility to Xero’s ecosystem of best-in-class business tools,” said Jamie Sutherland, president of Xero. “With the integration of Xero and eCC Cloud, business owners get better insight into their finances and save precious time by being able to synchronize their eCommerce data from multiple online stores with Xero’s online accounting platform.”

Read the news release here.