Getting Your Books Ready for Santa

books-santaAt part 1 of our “Christmas in July” webinar series, I gave it to you straight: “Don’t be a victim of your own success.” Yes, it sounds like a luxury problem, but we’ve seen it take down many an e-commerce business. The scenario goes something like this: Sales are booming, orders are coming in, and then the holiday season hits. Suddenly inventory disappears and there’s no way to keep up. This leads to unfulfilled orders which lead to bad customer reviews on Amazon or eBay. Bad reviews cause a drop in the rankings, and all of a sudden that flood of orders somes to a dead stop. It’s very important to scale your business to meet the holiday demand, otherwise things can go sideways fast. Here are a few ways to properly prep your books for holiday sales:

Continue reading

Welcome Steven Power!

stevenI’m pleased to announce that e-commerce industry expert Steven Power has officially joined the Webgility team as Executive Advisor. Steve brings with him more than 18 years of senior executive experience, which includes our shared passion for making it easier for small- to medium-sized businesses (SMBs) to realize and exceed their sales goals amid the complex, competitive landscape of the e-commerce world. As you many know, Steve put that passion to work as President and Chief Revenue Officer of Bigcommerce, where he was part of the team which transformed the e-commerce platform from a start-up to a fast-growing e-commerce leader which serves over 95,000 merchants in 150 countries generating $4B in GMV.

Continue reading

Sync payment processor fees? Done.

Ecc_puzzle As promised, we’re continuing to improve eCC Cloud. Effective on July 1, eCC Cloud fills in more puzzle pieces for multi-channel e-commerce businesses by automating payment processor fees, specifically those of PayPal, Shopify Payments, and Stripe. This instant, math-free reconciliation allows sellers to see exactly where their money is going, with the click of a button. Users will now enjoy a 1:1 match between their sales orders and the fees charged by their payment processors, with each order broken out into gross sales, fees, and net sales. With no additional effort, these matched fees can be synced to the user’s accounting system—along with the orders themselves—for more accurate tracking and better insights. To review the specific details of this update and see how to implement this feature, have a look at this video.

Continue reading

Good Times Roll for Affiliates

gI_87197_mardi-gras-eAt this week’s Scaling New Heights (Intuit/Woodward Events) conference in New Orleans, our travel team shared some important news: We’re improving and expanding our Webgility Affiliate Program! Effective immediately, participating Affiliates will provide value-added services to e-commerce sellers using eCC software. As an added benefit, Affiliates will have access to the Webgility QuickBooks Premier Reseller License, which means Affiliates can offer their clients the same great pricing for QuickBooks products that Webgility has negotiated. What’s more, Webgility Affiliates receive a 28% commission on all QuickBooks Enterprise sales. This exciting development allows our Affiliates to better serve their clients by providing essential tools for full compliance and e-commerce business success, which includes Webgility eCC software.

Continue reading

Webgility K.O. at IRCE 2015


If you’re in Chicago at IRCE this week, please stop by to meet the Webgility team in person at Booth 1930. Along with participating partners, we’ve created a fun game to show e-tailers how we’re in their corner to defeat  “data-entry time suck” through e-commerce accounting automation. Entrants who collect stamps and visit Webgility (1930), Intuit (1583), Endicia (1429), and X-cart (1774) are entered to win an Apple Watch. Directly connecting with both partners and customers helps us improve our eCC software and customer service, so we hope to see you there. And if we miss you at IRCE, please stay tuned for our exciting plans for Scaling New Heights in New Orleans on June 21-24.

—The Webgility Marketing Team