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Order Management

Stay organized across all stores and sell more, also known as "taking care of business."

View your multi-channel orders from one place. Seriously. Unify manages orders across all stores, platforms, and marketplaces from a single inbox—edit, filter, search, import, export, post, or sync automatically to your accounting. You can even enter orders and add notes. Instantly tell your customers the ship date, tracking information, and how much they mean to you.

e-commerce order tracking

Order Management - Enterprise Edition

Get the chaos under control

  • Manage multi-channel sales orders from a single dashboard
  • View, edit, delete, process payment, ship sales orders
  • Automatically post and sync orders and multi-channel inventory to QuickBooks, Xero, or NetSuite accounting
  • Search, filter, sort, export, import, and edit orders for all stores
  • Stay organized with separate tabs for sales channels and processing status
  • Enter manual or phone orders and add notes


managing online returns

Manage Returns - Enterprise Edition

Never lose an item. #squadgoals

  • Process e-commerce returns quickly, easily, and in an organized manner, and automatically sync them to QuickBooks or NetSuite accounting
  • Easily track sales orders—cancel, change order status, and clearly view updates
  • Make notes within orders to stay on top of relevant details
  • Instantly print order return labels


managing phone orders

Phone Orders - Enterprise Edition

Go ahead, call an audible

  • Enter wholesale or offline phone orders into your order management system as needed
  • View sales order details—customer information, items, shipping charges, tax, discounts, important notes—and edit in a snap
  • Feel free to sell by any means necessary, knowing your sales order data is unified in one solution


>Multi-user - Enterprise edition

Multi-user - Enterprise Edition

Get everyone on the same page

  • Set up additional users so your accounting department, shipping, operations team, or management can see all your e-commerce sales, inventory, and shipping data
  • Specify user permissions so you control who can do what
  • Improve collaboration across the team with order notes and notifications


e-commerce multi-channel white paper

3 Easy Steps for Mastering Multi-Channel Management

Online retailers are feeling more pressure to become "omnichannel" and sell products via any device in any location. Read our white paper to learn three easy steps to tame the multi-channel kraken and prep for an omnichannel world.


HitRECord-Webgility customer review
Unify helped us get our Shopify and QuickBooks Online in sync quickly during a critical period. It's a great solution!
—Wayne Robbins, HitRECord
Unify Enterprise customer review
We do several thousand orders per month and needed a solution that could work with that type of volume.
—Jeff McRitchie,
Unify Enterprise customer review
Unify makes transferring orders from our website to QuickBooks seamless.
—Jamie Turpin, SOMS Technologies
Unify Enterprise customer review
Webgility has been a lifesaver for our business.
—Elizabeth Edwards, The Beaufort Bonnet Company
Unify Enterprise customer review
Finding Webgility was my a-ha moment.
—Carla Sancho, Wedding Collectibles
Unify Enterprise customer review
This application is extremely user friendly. It has streamlined our web sales and has drastically cut down on data entry. We were manually entering every web order until I happened upon this amazing solution.
—Crystal Righton, Mary Square