Webgility Customer Story: Product Bahn
With Webgility, they increased sales 1000% and increased order processing 83%
Learn how you can:
- Process 50 orders in 5 minutes
- Manage back-office operations for 5 stores from 1 dashboard
- Easily reconcile all expenses and fees
This complex emergency food and gear company manufactures in 3 different states and utilizes 4 different fulfillment facilities nationwide. It operates 7 different shopping carts (on Shopify and BigCommerce) representing 5 brands, plus their products are sold on Amazon, Jet, and other third-party websites.
In 2012 when an earthquake and tsunami struck the Pacific Ocean and Japan, the folks at Product Bahn found themselves with a spike in orders and a major data entry problem. Daily CSV uploads took up to two hours, plus several manual checks and corrections. That’s when Webgility came to the rescue.
Their head of operations and accounting had a “wow moment” the first time he downloaded 50 orders and hit submit. Five minutes later, everything was in QuickBooks and correct—purchase orders, sales receipts, classes, phone numbers, contact information. “It was all there and all in sync, and I didn’t have to do anything!”
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“With Webgility, we’ve been able to steadily increase the volume of our business, and we could easily scale the business without adding much in the way of incremental resources to our operation.”
“I really liked [Webgility] because it wasn’t a one-trick pony…Once we turn the automation on, it’s like a crockpot. You set it, you forget it, your ingredients are in there, and then you just go in and manage the meal.”
"You can’t run a growing business without knowing where your operation data lies. We have confidence in Webgility taking care of that so we're able to free more time to help our customers."
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