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Our Mission

Our mission is to empower businesses to thrive in ecommerce. We integrate their systems, automate their operations and deliver powerful insights so they can move faster, make better decisions and win!

Our Core Values


    We come for the job and stay for the people. We're passionate about our product and our customers—but we don't win without our team!


    No matter what we're working on, we give it our 100%. We never stop learning, teaching or sharing.


    We focus on results, not activity. We understand—both for ourselves and our customers—that data and software are key. We use them both so our work creates real impact.


    We do amazing work but we're humble, we're transparent, and we're accountable.


    We are changing the face of the ecommerce industry and have big goals but enjoy every minute of it, whether we're on a challenging project or at a bowling party.


Parag Mamnani
Parag's passion for technology comes from hands-on experience in design, development, and marketing of business software. He has led cross-functional teams to deliver software solutions for thousands of e-commerce companies. Parag's e-commerce expertise, innate leadership skills, and scary-smart business savvy drive Webgility's growth.

Parag began his entrepreneurial journey while pursuing a Bachelor's degree in Computer Science at Arizona State University. As a Partner and Head of Technology at the web development startup Gate6, Parag helped grow the company into one of top 5 interactive agencies in Arizona.

Parag then joined as Product Management Lead and Evangelist for Amazon WebStore, where he launched the WebStore Developer program and managed Amazon’s largest customer accounts, generating millions in revenue.

Now leading the Webgility software solutions company through tremendous growth and development, Parag believes that most business challenges can be solved by looking closely at data. He loves numbers and gets the same rush from looking at a spreadsheet as he does from finding the perfect hot sauce pairing for his lunch.
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Parag Mamnani

Founder and CEO
Soon-Chul Choi, CPA
Soon-Chul brings to Webgility more than fifteen years of financial planning and analysis, accounting, and operations experience in the technology and financial services sectors. He is a Certified Public Accountant and graduated from UC Berkeley with a bachelor’s degree in History—go Bears!

Prior to Webgility, Soon-Chul was Head of Finance at iCharts and previously held finance and accounting roles at Charles Schwab, Wells Fargo, Broadcom, and Ernst & Young. As Chief Operating Officer at Webgility, Soon-Chul’s diverse background enables him to the lead Webgility's Sales, Customer Success, Finance, Business Operations, and Human Resources teams.

Before beginning his finance career, Soon-Chul was a diver and marine mammal handler in the U.S. Navy and operated sea lions and dolphins in mine-countermeasures. In his free time, Soon-Chul enjoys mountain trail ultra-running, exploring the Napa wine country, and rooting for his home-state Green Bay Packers.
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Soon-Chul Choi, CPA

Chief Operating Officer
Shea Shatto
Shea Shatto brings an extensive background in customer service and business development to Webgility. She graduated from Texas A&M University with a bachelor’s in Psychology, minor in Business, and has her master’s in Counseling from the University of Texas.

She has a substantial knowledge of technology, operations management, and what drives customer success. Previously, she quickly succeeded in her roles by understanding the needs of clients, internal employees, and driving efficiency throughout the organization.

She is extremely passionate about the customer journey and goes above and beyond to revitalize the user experience. Shea will help drive this same sentiment with the implementation and customer success teams. Apart from her work, she enjoys watching football, running, hiking, reading, and spending time with her family and dogs.
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Shea Shatto

Vice President of Customer Success
Jeff Peterson
Jeff Peterson brings over twenty years of experience in Marketing and eCommerce to Webgility. His passion for technology and marketing was ignited when he got his first personal computer, the Apple II+. He moved from his native Wisconsin to the Silicon Valley and graduated from Santa Clara University with a degree in Marketing.

Jeff’s journey into eCommerce and digital marketing began at in 1999 where he became one of the first two pizza team leaders and grew Amazon’s third party consignment business faster than the core online retail operation. At AT&T, Jeff demonstrated the power of digital marketing by setting numerous traffic and sales records as well as saving the company millions of dollars by driving more transactions online. Jeff fell in love with SMBs while working at GoDaddy. Empowering small businesses to succeed is still his primary focus which matches the Webgility mission perfectly.

Outside of work, Jeff established the Plunge Music Festival, a concert dedicated to raising money to solve the global water crisis. Jeff loves music and plays several instruments poorly. He now resides in the Pacific Northwest where the water, mountains, forests and wildlife never cease to amaze.
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Jeff Peterson

Vice President of Growth
Manoj Chhablani
Manoj has more than 15 years of experience in human resources, taxation, and corporate law. As Director of Operations at Webgility in India, Manoj spearheads the day-to-day business for the international team and oversees all aspects of finance, human resources, and administration.

When he's not creating Excel magic, Manoj loves watching cricket and organizing movie nights for the Webgility team.
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Manoj Chhablani

Vice President of Operations
Ghanshyam Bagora
Ghanshyam is a seasoned technocrat, who is always penchant in adopting cutting edge technologies that impacts the lives of our customers. He brings across the board rich experience of 15 years in various facets of technologies and domains including software engineering and technical e-commerce project management.

As director of products, he oversees the complete spectrum of product development, right from conception, development to final release of our products. Being constantly receptive to customer feedback, he has a knack to gauge the customers’ expectations at the minutest level and deliver solutions that rapidly transforms their businesses.

Driving excellence at all levels and fostering a great team culture, he was instrumental in transforming Webgility from a small startup company to a vibrant multi-national company, generating great brand value globally. Apart from his work, he enjoys travel, spending time with his family and playing cricket.
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Ghanshyam Bagora

Sr. Director of Product
Priyanka Khandelwal
Priyanka has over 18 years experience in the IT industry ranging from software development, project management, Agile coach to managing offshore teams. As Director - Engineering at Webgility, she leads product development and delivery while managing and growing the engineering team in US and India.

She has an extensive background of working with customers which enables her with an in-depth understanding of our customer's requirements and help deliver world class products. She thrives on working with new technologies and always keeps security at the forefront. Her leadership and passion for innovation encourages solutions that help our customers drive their business growth.

In her spare time, Priyanka loves traveling and spending time with her family & kids.
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Priyanka Khandelwal

Sr. Director of Engineering, USA
Tiffani Golladay
Tiffani brings to Webgility an extensive background in leadership, customer success, retention, scaling teams, and support. She is a proud Arizona State University alum who studied Organizational Leadership, and she still resides in Arizona with her family.

Prior to joining Webgility, her roles have included strategic planning, development and improvement of operational systems, and team trainings. With over a decade of experience, Tiffani has been instrumental in growing our customer success team and nurturing relationships with Webgility partners. When she’s not hard at work with the team, Tiffani enjoys spending time with her son, exploring the outdoors in the UTV, and camping with her family. She’s also passionate about disaster and humanitarian relief, environmental efforts, and animal welfare, volunteering with a local Boxer rescue.
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Tiffani Golladay

Director of Customer Success, USA
Gaurav Singh
At Webgility, Gaurav oversees the strategy and planning for the entire customer lifecycle that includes managing the customer success and engineering teams. He works closely and collaborates with engineering, solutioning and operations team to relay customer needs, pain points and experiences to drive product strategy, roadmap and prioritization.

He primarily leads the global team of customer success managers, who are responsible for customer engagement, right from onboarding the customers to conducting interviews to gauge their feedback and user experience.

With a penchant for customer success, he ensures that his team resolves issues that customers encounter, thereby driving high level customer satisfaction and retention. In addition to that, he enjoys mentoring and grooming customer success managers in the Advanced Services Group. Apart from his work, he loves watching cricket and spending time with his family.
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Gaurav Singh

Director of Customer Success
Nitesh Bansal
Nitesh keeps a keen eye on product quality and always strives to deliver an error free product. In his 17 years long career, he has played various roles, right from being Quality Manager to Senior Test Architect to Director of Quality.

His major areas of attention include, defining QA strategies, mentoring and building QA leadership, implementing new and advanced Quality tools and techniques. He is passionate about test automation and thus, indulge in leveraging best practices and benchmarking new technologies to streamline internal process and delivering cost-effective solutions.

When Nitesh is not at—or commuting to—Webgility, he finds time to spend quality time with friends & family, pampering kids and discovering new places.
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Nitesh Bansal

Director of Quality Assurance
  • Board Member - William Lee
    William Lee

    Board Member

  • Board Member - Frederick Ball
    Frederick Ball


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