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Who We Are

With offices in the USA and India, Webgility is revolutionizing the ecommerce marketplace and helping our customers grow successful businesses.

What we do

Our multichannel retail management software helps ecommerce businesses improve productivity, see and understand their financials and increase their profits.

What we believe

When our customers win, so do we. We believe that ecommerce business owners deserve to spend their time focusing on what matters so they can continue to do what they love while driving growth and profits.

Perks & Benefits

  • Comprehensive
    health plans

  • Fully stocked snacks
    and drinks

  • Premium work spaces
    and amenities

  • Engaging team-building
    activities

See a role you’re interested in? Apply Today!

United States India
Software Engineer (Dot Net)
Location: Indore, India

No. of Hires: 10Experience Required: 3+ Years

Responsibilities and Duties:

  • Collaborate with team to produce software design and architecture
  • Write clean, scalable code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support

Required Experience, Skills and Qualifications:

  • Proven experience as a .NET Developer or Application Developer
  • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
  • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
  • Familiarity with client-side scripting like AJAX, Javascript and Jquery
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and communication skill

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Customer Success Manager
Location: Indore, India

No. of Hires: 1Experience Required: 8-12 Years

Webgility is a SaaS company serving the ecommerce market. We're a well-funded startup that's been around for 11 years with over 4,000 business customers who use our product every day to streamline their ecommerce operations and boost profits. We're a team of over 100 people with three offices - San Francisco, California; Phoenix, Arizona; and Indore, India. We are hiring for CSM (Account Manager) for our Indore Office . The position requires person to work in U.S. Shifts.

  • Relevant experience of at-least 3+ years in Technical support.
  • Excellent communication skills.
  • Good customer relationship skills, building relationship with customers, maintain and manage large customers portfolio, nurturing and convincing ability, expert in cross sell and upsell.
  • Identify customer training requirements and conduct Onboarding and follow up sessions accordingly. Identify and resolve customers pain points.
  • Build image and brand in eyes of customers.
  • Monitor and maintain customers satisfaction through direct contact.
  • Should be able to make strategies which should be beneficial for company.
  • Should be able to work on the projects individually for Churn mitigation. Good knowledge of Analytics.
  • Good experience of working with Ring Central, Zendesk, Salesforce, Outreach, Scheduleonce, Chilipiper, PowerBi.
  • Should be willing to work in Night shifts.

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Scrum Master
Location: Indore, India

No. of Hires: 1Experience Required: 6 - 9 Years

 

Job Description:

  • Experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory. (Adjust based on your necessity)
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.).

Technical Skills:

  • Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.
  • Good skills to coach team how to follow agile scrum, which really works.
  • Understand the basic fundamentals of iterative and incremental development.
  • Strong knowledge of Scrum theory, rules and practices.
  • Knowledge of other Agile approaches, like: Kanban, Crystal, FDD, XP, etc.
  • Knowledge about other methodologies other than Agile-Scrum, so that he can explain other methodologies to motivate his team.
  • Basic knowledge of software development processes and procedures to understand his team needs.
  • Ability to take and understand his commitment to deliver the product on time.
  • Know about the value of metrics and incremental delivery.
  • Knowledge about tasks, backlog tracking, burndown metrics, velocity, user stories etc.
  • Familiar with common development practices, Service oriented environments, and Agile practices.

Apply now

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