Who We Are

With offices in the USA and India, Webgility is revolutionizing the ecommerce marketplace and helping our customers grow successful businesses.

What we do

Our multichannel retail management software helps ecommerce businesses improve productivity, see and understand their financials and increase their profits.

What we believe

When our customers win, so do we. We believe that ecommerce business owners deserve to spend their time focusing on what matters so they can continue to do what they love while driving growth and profits.

Perks & Benefits

  • Comprehensive
    health plans

  • Fully stocked snacks
    and drinks

  • Premium work spaces
    and amenities

  • Engaging team-building
    activities

See a role you’re interested in? Apply Today!

United States India
Software Engineer (Dot Net)
Location: Indore, India

No. of Hires: 10Experience Required: 3+ Years

Responsibilities and Duties:

  • Collaborate with team to produce software design and architecture
  • Write clean, scalable code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support

Required Experience, Skills and Qualifications:

  • Proven experience as a .NET Developer or Application Developer
  • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
  • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
  • Familiarity with client-side scripting like AJAX, Javascript and Jquery
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and communication skill

Apply now

+ View details
Customer Success Manager
Location: Indore, India

No. of Hires: 1Experience Required: 8-12 Years

Webgility is a SaaS company serving the ecommerce market. We're a well-funded startup that's been around for 11 years with over 4,000 business customers who use our product every day to streamline their ecommerce operations and boost profits. We're a team of over 100 people with three offices - San Francisco, California; Phoenix, Arizona; and Indore, India. We are hiring for CSM (Account Manager) for our Indore Office . The position requires person to work in U.S. Shifts.

  • Relevant experience of at-least 3+ years in Technical support.
  • Excellent communication skills.
  • Good customer relationship skills, building relationship with customers, maintain and manage large customers portfolio, nurturing and convincing ability, expert in cross sell and upsell.
  • Identify customer training requirements and conduct Onboarding and follow up sessions accordingly. Identify and resolve customers pain points.
  • Build image and brand in eyes of customers.
  • Monitor and maintain customers satisfaction through direct contact.
  • Should be able to make strategies which should be beneficial for company.
  • Should be able to work on the projects individually for Churn mitigation. Good knowledge of Analytics.
  • Good experience of working with Ring Central, Zendesk, Salesforce, Outreach, Scheduleonce, Chilipiper, PowerBi.
  • Should be willing to work in Night shifts.

Apply now

+ View details
Technical Writer
Location: Indore, India

No. of Hires: 1Experience Required: 5 - 9 Years

Job Description:

We are seeking a highly skilled Technical Writer to join our growing organization. In this position, you will create easy-to-understand user content and product documentation to increase product clarity, performance, and usability. Ability to quickly grasp complex domains and ability to work cooperatively with other teams are a must.

Responsibilities:

  • Work with subject matter experts to obtain an in-depth understanding of the product
  • Produce easy-to-understand user documentation for a variety of guides, tutorials, FAQs
  • Work with content in multiple formats including graphics and videos
  • Review and revise content to improve clarity and follow style guidelines
  • Maintain existing content, working with experts to revalidate or update content
  • Proactively identify opportunities and methods for improving processes and tools

Requirements:

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development

Apply now

+ View details
QA Automation Engineer (QTP/UFT)
Location: Indore, India

No. of Hires: 2Experience Required: 2 - 3 Years

Job Description:

We are experts in e-commerce, business, and finance. By helping our customers to be successful, we’re revolutionizing the e-commerce marketplace. We make software that connects and unifies multi-channel e-commerce companies so they can have better financial perspective and make smarter decisions. Our solutions help e-commerce owners improve productivity, see and understand their financials, increase profits, and get back to doing what inspires them.

Growing at a fast pace the QA team of Wegility needs rockstars in QA who are passionate about testing using innovative technologies.

Responsibilities:

  • Write Automation scripts for UFT and execute these on different browsers or Desktop Applications.
  • Experience in descriptive programming.
  • Contributed in framework development and maintenance.
  • Bug finding, reporting and retesting.
  • Will need to execute smoke and regression suit against different builds.
  • Will have to write manual test cases and execute it on different mobile platforms.

Mandatory Skills:

  • Should have working knowledge of UFT based Automation tool.
  • Writing Automation script using VBScript/Java is must.
  • Should have good knowledge on all stages of Software testing.
  • Should have good knowledge on STLC and all model of software testing.
  • Should have hands on experience on Test cases writing and executing.
  • Ability to interpret systems flows.

Desired Skills:

  • Experience in other Open Source tool for automating Web and Desktop based application platforms.
  • eCommerce domain knowledge would be an added advantage.
  • Working in Agile methodology.
  • Candidates with Problem Solving Skills, Generate Innovative Ideas
  • Must be able to work independently, as well as within teams.

Apply now

+ View details