Ecommerce businesses are making more of an effort to work with their customers on offering a better customer experience. They understand that their business thrives on the fact that people enjoy the convenience of shopping on their phone or from the...

You could earn a lot more this holiday season than you may realize. Correcting a few operational issues can enable you to fully capture the holiday sales influx. Recognize that ecommerce sales are heavily skewed towards just a handful of days in...

Our Scottsdale, AZ office will support more sales coverage, more customers, and more ecommerce automation. Today it’s official—we’re thrilled to announce Webgility’s expansion to a third office location, Scottsdale, Arizona. With...

How to know where your money is going and how much you have.  If you sell online, you want to keep track of all the money going out the door, so you need to track it all. Fortunately, reconciliation is one of the functions Webgility Unify handles...

Are you ready to scale your ecommerce business? Stay a step ahead of your company’s growth by planning and preparing for new opportunities with these six simple ideas. 1. Attract new customers Look into implementing a referral program both to...

Basic ways to make massive changes to your ability to scale. Anyone who has ever run an online retail operation understands the logistical complexity of inventory management. You must keep track everything you have in stock, ensuring that your...

ManHow to stop returns from being a loss leader by turning them into an ecommerce asset We’ve all seen an infomercial that promises to let you return an item if you’re at all unhappy with your purchase. “If for any reason you’re no longer satisfied...

Taking this important leap could save your business and your life.  You’re going to be happy with the results, but it might take a little work to get there. At first, the key focus is to get your inventory set up down to the item level in...

Before you make any sudden moves, learn and monitor these ecommerce KPIs.   As an ecommerce business grows, the necessity to meet market demands grows, too. In this fast moving industry, scalability is so important, it is one of the major reasons...

Why a complete view of multichannel retail business is critical to success Webgility customer and mountain bike apparel retailer Club Ride Apparel recently faced a customer satisfaction challenge. The online company, which was founded in 2008, was...