As published in Internet Retailer‘s 5 Key Ecommerce Fulfillment Trends
Mountain bike apparel retailer Club Ride recently faced a customer satisfaction challenge. The online company, which was founded in 2008, was growing rapidly, and earlier this year moved away from QuickBooks to more sophisticated tools to manage its fulfillment through its multiple sales channels. But without integration between sales, its e-commerce platform, its customers and its inventory, Club Ride often found itself unable to fulfill customers’ orders quickly—or even at all. As a result, its brand equity was suffering.
Club Ride’s dilemma isn’t uncommon among retailers. Many merchants now sell through multiple sales channels—including online marketplaces, their own websites and their bricks-and-mortar locations—and must deliver orders to customers accurately and quickly to compete in today’s competitive retail arena. “While this adjustment increases the seller’s ability to scale, it also creates a new kind of chaos around data management and logistics when it comes to inventory, fulfillment, and shipping,” says Parag Mamnani, CEO of Webgility, an inventory management technology provider. Continue reading
Another seasoned pro joins our executive team as Vice President of Marketing.
The excitement keeps on coming! Today we announced another valuable new member of our executive team—innovative and results-oriented marketing executive Anastasia Pavlova is our new vice president of marketing. Anastasia will expand our B2B reach in the ecommerce market and further develop the Webgility brand throughout the rapidly evolving SaaS industry. Anastasia is passionate about ecommerce and the creative use of technology in delivering highly personalized and delightful experiences for customers to help them grow their businesses. That’s right up our alley.
We’re excited to have Anastasia join the team to help us build the brand, accelerate sales, and solidify our position as a leader in ecommerce software for SMBs. Her expertise in modern data-driven marketing, passion for our customers and ecommerce industry experience are essential as we expand our product offerings and accelerate growth. Continue reading
Stop by Booth B1 for a chance to win big!
It’s that time of year again. It’s no surprise, we’re so excited to attend QuickBooks Connect 2017 at the San Jose Convention Center on November 15-17. And we’re crossing our fingers that we’ll run into a few familiar faces. As you know, this important show presents an ideal opportunity for accountants, bookkeepers, QuickBooks ProAdvisors, and SMBs to connect with our experts, whose mission is to make business easier for all online sellers. At Booth B1, our newly expanded Webgility team will reveal the latest features of our Unify software and demonstrate how Unify eliminates the need for manual data entry and back-office busywork, ultimately giving SMBs the focus and insight they need to grow strategically.
We invite all QuickBooks Connect attendees to stop by Booth B1 to
- Guess how many LEGOs are in the box for a chance to win an Amazon Echo;
- watch a demo of Webgility’s Unify and instantly earn $50;
- earn even more for every client referred for a demo;
- take our Trusted Advisor survey—to give input on program direction and be part of its new program—for a chance to win an Oculus Rift;
- get your Avalara passport stamped—Webgility’s B1 is an official stop!
Every year we look forward to QuickBooks Connect, because it brings together two of our favorite groups—QuickBooks ProAdvisors and SMBs. We’ve recently added some amazing capabilities to help online sellers make it easier to run their back-office and we’re looking forward to sharing it with the QuickBooks community.
See you at the show!
We have a new Senior Vice President of Product and we’re thrilled.
Today we’re thrilled to announced the addition of seasoned executive product leader Billy Leung as our new senior vice president of product. Going forward Billy will accelerate product development and advance user design for our rapidly expanding product and our growing company. In fact, Billy brings a deep understanding of user experience and a prowess with delightful design to our team, which will translate into even more powerful and accessible experiences for our rapidly growing customer community. We look forward to his contributions to our product—and the ecommerce industry at large—as a key leader of the Webgility team.
He brings extensive experience in product management, design, and growth to Webgility. During his 15+ years in Silicon Valley, Leung has focused on building such beloved consumer products as eBay, Trulia (Zillow), Zynga, and two successful startups. Most recently, Leung served as the Vice President of Product at if(we), maker of the top-rated Social Discovery mobile apps, where he led the company to a successful acquisition. He earned an MBA from UC Berkeley, as well as engineering degrees from Stanford University (MSME) and UC Berkeley (BSME).
Welcome to the Webgility family, Billy!
A happy moment shared by my father and Manoj.
To support Webgility’s rapid growth, today we’re thrilled to announce a significant expansion in Indore, India. Although we’ve been in India since 2007, we have now opened a new, high-tech campus at NRK Business Park in Indore. These are exciting times for us; we expect to double our India team in the next nine months, including leadership roles in engineering, ops, infrastructure, and customer success under the supervision of Manoj Chhablani, our head of operations in India. The new 16,000-square-foot space has state-of-the-art tech infrastructure as well as a gym, cafeteria, game room, and spacious work stations. Already a leader in technology in Indore, we will continue to attract the best in the industry via highly attractive and best-in-class salary packages.
Our Indore team has been a key to our company’s success, and we look forward to growing this amazing team as well as offering them the type of high tech, state of the art facilities that they deserve. The future is very bright for our company, and we invite the best and brightest in Indore to join us in our mission to make ecommerce easier.