Double, triple, and quadruple bookings: gone. One dashboard for every channel.
Andrew Cates co-founded the Wine RayZyn Company in Napa, California, with a mission to bring the experience of eating partially dehydrated wine grapes straight from the vineyard to the general public. As sales grew across Shopify, Amazon, and their direct channels, the back-office complexity grew with it. Webgility made it manageable.
Multiple apps, multiple entry points, and a dangerous pattern of duplicate bookings
The Wine RayZyn Company was built on a distinctive product idea: partially dehydrated wine grapes that bring the experience of life on a vineyard to the everyday consumer. As the brand gained traction on Shopify, Amazon, UPS, FedEx, and other channels, the accounting workflow behind the scenes became increasingly fragmented.
Co-founder Andrew Cates was using multiple applications to manage order fulfillment and get products to customers. Every application required separate data entry, and the multiple entry points created a compounding risk of human error. Orders were being double, triple, and even quadruple-booked: a nightmare for accounting accuracy, inventory management, and customer trust.
With no single source of truth, the Wine RayZyn team could not look at one place and get a clear picture of the business. Making confident decisions about inventory, shipping carriers, and channel performance was impossible when the data was scattered and unreliable.
Webgility unified Shopify, Amazon, UPS, FedEx, and QuickBooks in one place
Webgility linked Wine RayZyn's Shopify storefront, Amazon channel, UPS, and FedEx shipping operations directly to their QuickBooks accounting system. Every order from every channel now flows into QuickBooks through one automated pipeline, eliminating the multiple entry points that were generating duplicate bookings.
The duplicate booking problem was completely resolved. Beyond error elimination, Webgility gave the entire Wine RayZyn team a single dashboard where everyone can see what is happening across every channel simultaneously. That transparency is the foundation for confident decisions about pricing, inventory, shipping strategy, and channel mix.
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"With Webgility, we were able to nullify the human errors that were causing double, triple, and even quadruple bookings. The whole team can now look at one dashboard and have the transparency we need to make key decisions."
Duplicate bookings: completely eliminated
The double, triple, and quadruple bookings that were creating accounting errors and operational chaos were fully resolved when Webgility became the single pipeline from channels to QuickBooks.
One dashboard for the whole team
Every team member at Wine RayZyn now has access to the same accurate, real-time view of orders, channels, and financials, enabling faster and more confident business decisions.
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