Human-verified ecommerce close

Software Closes. Experts Certify.

Webgility combines automation with specialist review, so exceptions are checked, workflows are corrected, and your books close with human confidence behind the system.

Exception Resolution Requires Judgment

A partial Amazon shipment posts with incomplete fulfillment data, $312 in revenue, $0 in FBA fees, because the fee won't settle until the order fully ships. Software flags it and holds it. The specialist confirms the fee estimate from the order type, creates a provisional entry, and notes it for verification at settlement. A return arrives in your warehouse but the Amazon return ID doesn't match the original order number. The inventory restocks. The refund doesn't post. The specialist traces the ID mismatch, reconciles the refund to the correct order, and closes the loop. These aren't edge cases, they're two of the most common exception types in a multichannel close. Every one gets resolved before the month closes.

Exception #EXC-1041 Under review
State 1: Flagged
Amazon partial shipment · $312 revenue · $0 FBA fees, fee won't settle until order fully ships
Flagged
State 2: Specialist review
Sarah K.: "FBA fee estimate applied · pending settlement confirmation. Ref: AMZN-FBA-Oct-14"
Reviewing
State 3: Resolved
Entry confirmed · provisional fee posted · 3 audit trail entries logged
✓ Resolved

Business Logic Kept Current

When your channels change (a new fee structure, a new return policy, a new fulfillment method), your accounting workflows need to change with them. Webgility's experts update your configuration after every exception so the same issue doesn't recur next month.

Workflow updates this month 3 updates
Amazon return fee structure updated
New fee category added to mapping · won't recur
Shopify B2B order rule corrected
Net-30 recognition now routes correctly · 0 manual fixes needed
Wholesale PO partial shipment logic
Multi-shipment revenue recognition configured · covers all future orders

Every Entry Has a Human Signature

Every transaction touched by a Webgility specialist carries a complete audit trail: what was reviewed, what was changed, why, and who verified it. When your auditor needs to trace a decision, there's a documented record, not a note in a spreadsheet.

Audit Trail: Entry #QB-14471 3 actions logged
SourceAmazon Order #AMZ-8921 · Oct 14
Exception flaggedOct 14 · 09:41 · auto-detected
Specialist reviewOct 14 · 11:22 · Sarah K.
Resolution noteFBA provisional entry applied
Final confirmationOct 17 · settlement matched ✓
Full trail · any auditor traces this in <1 min✓ Documented

Books Delivered. Not Just Balanced.

After close, Webgility delivers a detailed close package: key movements by category, period-over-period changes, every exception with its resolution documented, and a final reconciliation summary with full audit trail. Your accountant opens a finished month, not a set of files to process.

October 2026: Books Certified Delivered
Settlement reconciliationAll 3 payouts verified
Exception log4 flagged · 4 resolved · 0 open
Specialist signatureSarah K. · Close Specialist

Books certified. Not just balanced.

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The Demo

Find out what your operational gaps are actually costing you.

Our team of experts will help surface your operations and finance concerns. In 30 minutes, we will discuss your channels, accounting setup, leakages, inventory inconsistencies, and close process.

Operational Snapshot ● Live
Orders reconciled today 1,247 ✓
Amazon payout tied out $47,241 ✓
Exceptions resolved 3 cleared
Inventory synced All channels ✓
Books status Certified ✓