Bad Rules Break Books
Webgility lets you define how different orders, channels, SKUs, fees, and exceptions should post, so the right accounting logic runs before errors hit your books.
The Wrong Route, the Wrong Account
When an order routes incorrectly (wrong fulfillment path, wrong channel, wrong fee mapping) the accounting entry that follows is wrong. Not delayed. Wrong. It posts to whatever account is default. You find it at reconciliation if you're diligent. If you're not, it stays.
Routing Logic Has Accounting Consequences
Webgility's routing rules don't just move orders to the right warehouse. They determine which revenue account, which COGS account, and which fee category posts for each order. Shopify wholesale, FBA-routed, drop-shipped, and direct-fulfilled orders don't belong in the same account. Webgility enforces that distinction at the time of routing, before the entry is made.
Set once · enforced on every order from that point forward
Flagged Before It Posts
When an order can't be routed cleanly, address problem, out-of-stock SKU, payment hold, channel mismatch, Webgility holds it in exception state. It does not post a partial entry. It does not route to a default account. The order waits for resolution. The accounting waits with it.
A Return Has Three Steps
The item has to post back to inventory. The refund has to hit the correct account, not the original revenue line, and not a generic returns bucket. The customer record has to update. If any of those three don't happen, your inventory count, your margin, and your receivables are each carrying an error. Webgility completes all three before the return closes.
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