Generalist Bookkeeping vs. Ecommerce AI Bookkeeping With Human Expertise
Pilot is a back-office services firm that handles bookkeeping, tax, and CFO work for startups and small businesses across many industries. Webgility automates ecommerce accounting at the order level, from Shopify payouts to Amazon settlements, and pairs it with ecommerce bookkeeping experts who reconcile discrepancies and close your books.
Webgility vs. Pilot: Key Features
Both get you to closed books. With Webgility, AI bookkeeping handles every order, fee, refund, and SKU as it happens, and human ecommerce accountants review and close the books.
Pilot information is based on publicly available content on pilot.com as of November 2026. ✕ means the capability is not listed as an offering on Pilot's website.
Built for Ecommerce vs. Built for Startups
Pilot is a services firm. A bookkeeping team, supported by its software, categorizes transactions from your bank and payment accounts and delivers monthly financials. It serves many kinds of startups, so ecommerce is one use case among many.
Webgility starts at the order. Every sale, refund, fee, discount, and tax line flows from your storefronts and marketplaces into your accounting software, already mapped. Our ecommerce bookkeeping experts then reconcile and close on top of clean, order-level data.
- Shopify payout decoding built in no manual mapping
- Amazon FBA vs. merchant-fulfilled fee treatment handled automatically
- Marketplace-collected tax classified correctly by default
- POS transactions on the same books as online orders
- Inventory synced across channels not just recorded at month-end
Which one is the right call for you?
Pilot and Webgility solve different problems. Here's how to tell which one fits your business.
You want one back-office firm to run finance for a startup where ecommerce isn't the core revenue model.
- You're a venture-backed or early-stage startup, not an ecommerce brand
- Revenue comes mostly through Stripe, invoicing, or services, not marketplaces
- You want income tax filing, R&D credits, and cap table admin under one roof
- You need fractional CFO support for fundraising and investor reporting
- Your books are driven by bank and card transactions, not order volume
Ecommerce is your primary revenue, and you need AI bookkeeping that understands orders, backed by human experts who close your books.
- You sell on Shopify, Amazon, Walmart, eBay, Etsy, TikTok Shop, or POS
- You need every payout and settlement split into sales, fees, refunds, and tax
- You need marketplace-collected tax kept out of revenue
- You need inventory synced across channels, including bundles and kits
- You want channel and SKU profitability, not just a monthly P&L
- You want ecommerce accountants to reconcile and certify your monthly close
Using both? Webgility posts clean, order-level data to QuickBooks or Xero, so any accounting team, including Pilot, can work from it.
Real results from ecommerce sellers and their accountants.
Webgility has significantly improved our clients’ financial visibility and inventory management by automating data processes.
With Webgility, we’ve been able to steadily increase the volume of our business … we could easily scale the business without adding much in the way of incremental resources to our operation.
Webgility has saved us at least 50% of our order processing time and improved our data accuracy.
Every Webgility Plan Comes With:
Free Expert Onboarding
Get hands-on help connecting your stores and accounting solution and customizing your automation settings.
Five-Star Support
Our team of Webgility experts is ready to help. Or access a complete library of help docs, how-to's, and training.
Award-Winning Automation
We serve over 5,000 businesses and brands, earning us the title of "Ecommerce Automation Software of the Year" in 2023.
Common questions when comparing Pilot.
Pilot already does our bookkeeping. Why would we need Webgility?
Pilot works from your bank and payment-platform data. Webgility works from the orders themselves: every sale, refund, discount, fee, and tax line from each channel, mapped to your chart of accounts before it posts. That order-level detail is what makes channel and SKU profitability, marketplace-tax handling, and payout tie-outs accurate. If ecommerce is most of your revenue, that's the layer a general bookkeeping service doesn't build.
Pilot's Essentials plan is $99/month. How does Webgility's pricing compare as we grow?
Pilot's Essentials covers up to $100,000 in monthly expenses; above that you move to Core or Custom, quoted through sales. Webgility plans start at $69/month billed annually ($79 month-to-month), tiered by monthly order volume, with free 1:1 onboarding on every plan. Full Service Bookkeeping, with expert reconciliation and monthly close, is available when you want our team to run the books.
Does Webgility handle marketplace-collected tax (MCT) correctly?
Yes — natively. Amazon, Walmart, and eBay collect and remit sales tax on your behalf. Webgility classifies those orders so the tax isn't counted as revenue or as a liability you owe.
Can we keep Pilot for tax and CFO work and use Webgility for ecommerce?
Yes. Webgility posts clean, order-level data into QuickBooks Online, QuickBooks Desktop, Intuit Enterprise Suite, or Xero. Any accountant or firm working in that file benefits from it. Talk to our team about which setup fits your business.
See Webgility in Action.
A real instance pre-loaded with sample orders, channels, and accounting entries. Nothing to install. No account needed.
Find out what your operational gaps are actually costing you.
Our team of experts will help surface your operations and finance concerns. In 30 minutes, we will discuss your channels, accounting setup, leakages, inventory inconsistencies, and close process.
Pilot information is based on publicly available content on pilot.com as of November 2026 and may change. Pilot is a trademark of its respective owner; Webgility is not affiliated with or endorsed by Pilot.